What you will learn

Upon completing this course, you will have the skills to:

• Identify and consult popular international travel and tourism destinations.
• Advise on modes of transportation and accommodation and tours.
• Apply IATA resolutions that apply to accredited travel agencies.
• Construct complex fares and manage changes to electronic tickets.

Course Content

The key topics that are covered during this course includes:

• Popular tourism destinations
• Sales technique
• Airfare construction and ticket exchanges/reissuance.
• Travel industry laws and regulations.
• Tour, luxury and group travel options.
• Accommodation (other than hotels).
• Social media marketing

Who should attend ?

This diploma is recommended for:

• Foundation in tourism and travel graduates.
• Retail, home-based and niche travel consultants.
• Reservation, marketing and sales personnel.

Certificate Awarded

An IATA Certificate of completion is awarded to participants who successfully
passed the final exams.