Human Resources Management In the Aviation Industry


The aim of this course is to give participants knowledge of the roles and responsibilities of human resources departments within aviation organisations and the skills of human resources personnel. Key to successful recruitment and staff management in any organisation is a well-organized and effective human resources (HR) department. This is particularly true within the aviation industry due to a high level of competition between organisations and the regulated environment staff must work within.

The course will also introduce students to the principles and practice of contemporary human resource management with a specific focus on the strategic role that it plays in helping organisations build and maintain a competitive advantage. The course will explore the theory and practice of human resource management across the following areas: human resource planning and audit; ethical and legal frameworks for HRM; employee selection; training and development; compensation; employee relations; diversity management;

Place Duration Date Range Fees
GATA  3 Days  On Request GHS 1200.00

Learning Objectives :

Module 1: Understand the need for Human Resources Management within aviation organizations

Topic 1: Human Resources Management-Roles and Responsibilities

Topic 2: The Changing Role of HRM and Growing Professionalism within the HR Function

Topic 3: HRM Challenges in the Twenty-First Century

Topic 4: Legal Issues in HRM

Module 2: Matching HR Needs and People

Topic 1: Job Design

Topic 2: Job Analysis

Topic 3: Human Resources Planning

Topic 4: Understanding a Shifting Labour Market

Module 3: Plan recruitment: Be able to carry out recruitment for the aviation industry as part of the HR team

job description, e.g. job role, prerequisites (skills, experience)

advertise, e.g. budget, design advert, newspaper, trade journal, TV/radio, social media, in-house

shortlist applicants, e.g. criteria for initial rejection/interest

prepare a behavioral interview, e.g. location, documents, the interview panel, group interview, telephone selection, interview activities

Selection Process

assess candidate, e.g. personal statement, group task, aptitude test, individual interview, telephone screening

confirm qualifications, e.g. academic, training, licenses, experience, employment history, references

make a decision, e.g. offer employment, notify unsuccessful candidates

administration, e.g. notify department head, payroll, security

induction, e.g. purposes and strategies

Module 4: Understand employment legislation relating to the aviation industry

pre-employment checks, e.g. employment history, CRB checks, references

training, e.g. general security awareness (GSAT), manual handling

general, e.g. minimum wage, discrimination, data protection, employment contract, working hours, minimum age, medical checks

Module 5: Compensation, Recognition, and Motivation

Topic 1: Employee Compensation

Topic 2: Incentives and Rewards

Topic 3: Employee Benefits and Services

Topic 4: Trends in Compensation and Benefits

Topic 5: Negotiating Collective Bargaining Agreements

What is Covered:

Need for Human Resources Management

Human Resources Planning and Audit: Matching HR Needs and People

Developing People

Negotiating Collective Bargaining Agreements

Recruitment and Selection

Knowledge Outcomes

Develop the knowledge, skills, and concepts needed to resolve actual human resource management problems or issues.

Identify the human resources needs within the aviation industry.

Conduct a job analysis and produce a job description from the job analysis.

Evaluate the procedures and practices used for recruiting and selecting suitable employees within aviation organizations.

Understand employment legislation relating to the aviation industry

Learning Activities

Case studies and Problem Solving Exercises


Lecture with discussion


Anyone who is responsible for leading or supervising a team of people in the workplace, i.e. frontline managers, team leaders, supervisors. Middle/Senior managers, supervisors, human resource managers with some relevant management experience in civil aviation or airline operations.

Target Audience

This course is recommended for Middle/Senior managers, supervisors, human resource managers with some relevant management experience in the civil aviation or airline, cargo agents and freight forwarders.

English idioms by