CABIN CREW JOB DESCRIPTION

The role of a Cabin Crew is to provide excellent Customer Service to passengers whiles ensuring their comfort and safety throughout the flight. They are trained to deal with security and emergency situations which may arise and can administer first aid to passengers.The Cabin Crew ensures that all emergency equipment is in working order prior to takeoff.  They also help passengers to board the plane and give a demonstration of safety procedures and equipment. The Cabin Crew strives to make the flying experience a pleasant one for the passengers. They serve refreshment and meals, sell duty-free items on board the aircraft.

ENTRY REQUIREMENT

The course is open not only to students but includes those who wish to join on their own merits, those who are interested in the Aviation Industry and those who wish to understand the exciting world of the Airlines. We never want any barriers to our training programs but we would consider the basic entry requirement: 

  • Starting age at 18 – 25 years
  • Have a Passport
  • Fluency in English
  • Swimming is a basic requirement
  • No pre-existing illness or disease
  • Minimum height of 5’2 inches (157.5 cms) and weight in proportion

 

Subjects studied in the Cabin Crew training course (8 weeks) include;-

  1. INITIAL
  • Safety Emergency Procedures
  • First (1st) Aid
  • Aviation Security
  • Dangerous Goods Awareness
  • Crew Resource Management – Initial
  • Customer Care
  • Cabin Service and Uniform Standards
  • Fire Fighting
  • Wet Drills
  • Food & Beverage
  • Grooming & Comportment

The courses are delivered in a fun and informative way by the Trainers. To graduate from the training, you will need to pass exams on all the subjects studied on the course and at the end you will be presented with certificates. You will be required to write an exam with the Authority to earn you a license.

 

WHAT TO WEAR ON YOUR CABIN CREW TRAINING:

We encourage you to be in decent casual clothings.     For females (Dress/Trousers/Blouse) and males (Shirt/Trouser). Jeans are preferable during practical exercise. Faded jeans and shorts are not permitted.

Please Note:

Having been convinced and carefully considered the above, interested persons who want to join this exciting career path of becoming a Cabin Crew would undergo the following process accordingly and having passed each step before participation in the course will take place:-

  1. Register by picking up registration forms for GH¢50.
  2. Attend an interview which will be communicated to you.
  3. Undergo Medical Training to ascertain if you are medically fit or not.
  4. Pay your tuition fee at GH¢6,000

       Course Duration : 8 weeks

Ghana Civil Aviation Training Academy (GATA) is located at the Kotoka International Airport adjacent to the Hajj Village.                      

For further information or clarification, kindly reach us (8am – 5pm Weekdays - (Mon. - Fri.)) on;-

Mobile:             Gloria - 0244 434 648              Michelle - 0246 146 038

E-mail:              This email address is being protected from spambots. You need JavaScript enabled to view it.

COURSES OFFERED AT GHANA CIVIL AVIATION TRAINING ACADEMY

1. MANAGEMENT TRAINING/DEVELOPMENT COURSES

      Human Resource Management

  • Employee Knowledge Management
  • Performance Management and Reward System
  • Employee Health and Safety
  • Succession Planning and Development
  • Employee Working Life and Beyond
  • Managing Training and Development
  • Train the Trainer

 

     Leadership and General Management

  • Introduction to Management
  • A strategic Approach to Change Management
  • Managing People: Attitudes, Behaviours and Emotions
  • Women in Leadership
  • Negotiation and Conflict Management
  • Developing Corporate Behaviour

 

     Financial Management and Procurement

  • Financial Risk Management
  • A Strategic Approach to Procurement and Auditing

 

     Communication and Marketing

  • Public and Media Relations
  • How to speak in public
  • Positive Customer Care
  • Effective Marketing

 

    ICT

  • Dynamic Web Application Development
  • Java Standard (J2se) Edition Programming
  • Website Development Using Content Management Systems

 

2. COURSES FOR SENIOR HIGH SCHOOL LEAVERS AND QUALIFICATIONS ABOVE

  • Cabin Crew Course - Initial
  • IATA / UFTAA Air Ticketing & Reservation Course

 

3. INTERNATIONAL AIR TRANSPORT ASSOCIATION (IATA) COURSES

The course duration is generally for 5 days and the courses are targeted at those who currently work in the Aviation Industry or have a background to a said course. These include persons such as :-

Civil Aviation Authorities, Airport Regulators and Operators, ANS Service Providers, Station Managers / Supervisors, Ground Handling Staff, Freight Forwarders, Flight Crew, Passenger Handling, Cargo Operators / Agents, Aviation Security, Airside Personnel (Marshallers, Ramp, Coordinators, Load Supervisor) amongst others.

 

4. AIR TRAFFIC CONTROL COURSES

  • AB - INITIO COURSE                                             -       ICAO 051
  • AERODROME CONTROL COURSE                    -       ICAO 052
  • APPROACH CONTROL NON RADAR                -       ICAO O53
  • APPROACH CONTROL RADAR                        -       ICAO 054
  • AREA CONTROL RADAR COURSE                   -       ICAO 054
  • AREA NON RADAR CONTROL COURSE            -       ICAO 055
  • ON - THE - JOB INSTRUCTOR COURSE           -
  • AERONAUTICAL RADIO OPERATOR COURSE

 

5. AVIATION LANGUAGE PROFICIENCY

 *Language Testing is available for Pilots and Air Traffic Controllers

 

 6. SAFETY MANAGEMENT COURSE

7. DANGEROUS GOODS COURSE - ALL CATEGORIES

8. FLIGHT DISPATCH LICENSE COURSE

9. HUMAN FACTORS COURSE

10. QUALITY ASSURANCE MANAGEMENT COURSE

11. CREW RESOURCE MANAGEMENT

 

Please Note: Our Facilities ( Conference Room, Tuition Rooms are available for rent)

For further information or clarification on any of our courses above, kindly contact us (8am - 5pm) : -

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Website: www.gcaa.com.gh/gata

Mobile: Lois - +233 (0)208148272     Gloria - +233 (0)244434648      Michelle - +233 (0)246146038

 

Ghana Civil Aviation Training Academy (GATA) is located at the Kotoka International Airport adjacent to the Airport Post Office.

 

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